Message from the President and Chief Executive Officer
09
About this Report
17
The Origins of our Sustainable Development Plan
21
ENVIRONMENT
33
Recycling: Long Life to Raw Materials!
39
Water: Cascades' Social Responsibility Starts at the Source
47
Air: The Lowest Level of Pollution Emissions Possible
53
Residual Matter: Value Ensured
59
Energy: Energetic Measures!
63
Transportation: More Mileage, Less Pollution
73
Awareness-building in the Interest of Accountability
75
Environmental Certifications
83
Environmental Awards and Distinctions
85
SOCIAL
87
Human Resources Management at Cascades:
Winning and Sustainable Practices
91
Organizational Development
97
Employer-Employee Relations
103
Health and Safety in the Workplace
107
Compensation and Benefits
113
Human Resources Awards and Distinctions
115
Community Involvement:
Giving Back to Our Local Communities
121
ECONOMY
143
Creating and Sharing the Wealth
147
Financially Healthier
157
Pension Plans That Keep Working
161
Substantial Support
167
A Commitment To -- and With -- our Stakeholders
169
Responsible Purchasing
169
A Natural Partnership
171
Our Mission: Customer Satisfaction
171
Finance Awards and Distinctions
173
Innovation Drives Growth
175
Innovation Awards and Distinctions
189
GOVERNANCE AND ETHICS
191
Governance and Sustainable Development -- A Perfect Match
193
Experienced, Highly Trained Directors
193
Code of Ethics -- An Essential Tool
for Running a Responsible Company
207
Governance Awards and Distinctions
207
Sustainable Development Wins Out!
209
Performance Indicators
211
TABLE OF CONTENTS